Terms & Conditions

Ticketing Policy

Tickets sold or issued by the TSO are subject to the Live Performance Australia (LPA) Ticketing Code of Practice and to TSO Terms and Conditions of sale.

Tickets to Tasmanian Symphony Orchestra (TSO) events are sold by TSO and third parties including ticketing agents and venue box offices. TSO tickets purchased through third parties are subject to the terms & conditions of those organisations which may differ from those listed below.

Tickets sold by TSO as an agent on behalf of an organisation presenting an event are subject to the conditions of the seller and venue.

Attendees must abide by the terms & conditions of the venue in which the performance is held.

TSO adopts the Live Performance Australia (LPA) Code of Practice for the Ticketing of Live Entertainment in Australia, available here.

Ticket prices are correct at time of quotation or publication but are subject to change at the discretion of TSO management. Single ticket prices may be dynamically adjusted, without notice, dependent upon market demand.

Ticket refunds will not be given except as provided for under the LPA Code of Practice for the Ticketing of Live Entertainment Events In Australia, available here.

Ticket Exchanges

  • Tickets may be exchanged only between Federation Concert Hall, Albert Hall and Princess Theatre subscription performances
  • Please provide at least 48 hour notice for all ticket exchanges.
  • Tickets purchased through third parties cannot be exchanged through the TSO box office.


  • Tickets and merchandise are posted via standard post. Registered or Express Post may be requested for an additional charge.


  • TSO does not recommend children aged 5 and under attend events other than those specifically designed for them such as outdoor concerts, Family concerts, Education concerts, and Mini TSO.
  • Children between 5 and 16 years are charged at full time student concession rate if no specific child price is advertised.
  • Parents and guardians need to consider the comfort and enjoyment of other audience members if bringing infants and small children to a performance.

Concert attendance policies

  • The TSO reserves the right to vary, substitute or withdraw advertised programs, artists, venues and seating arrangements without notice as may become necessary.
  • The right of admission is reserved.
  • Ticket holders arriving late will not be admitted into the auditorium until there is a suitable break in the performance.
  • Cameras and other recording devices are strictly prohibited.
  • TSO is not liable to you for any claims, damages, compensation, losses or expenses as a result of a TSO performance being cancelled, postponed or changed.
  • You assume responsibility for your own safety and property while at any of the concerts presented by the Tasmanian Symphony Orchestra.